INFORMATION COLLECTION AND USE - You, the customer, are the sole owner for the data associated with your account. We will not sell, share, or rent this information to others. Ever. We will only access your account to assist you with a question or issue.
If you choose to register with our site, you are required to give the following: a unique email, and password. This information is used to identify your association to a specific account and provide support if needed.
PAYMENTS - We are fully PCI compliant and do not save any payment information directly on our servers. Payment details are encrypted and transmitted securely to our payment processor. Credit Card data is stored fully encrypted at our payment processor.
LOG FILES - We use Log Files to identify IP addresses, browser type, domain name, date and time users have accessed GravityGroove.com. The data is used to analyze trends and administer the site. IP addresses are not linked to personally identifiable information.
SHARING - We don't share user data. Ever.
LEGAL DISCLAIMER - We may disclose personal information only when required by a court order. No court order, no release.
LINKS - This website may contain links to other sites. Please be aware that Gravity Groove is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
CONTACT US - The contact form located on the "Hello" page allows you to contact us directly with any questions or comments you may have. We read every message submitted. We directly respond to messages related to customer subscriptions. For all messages that do not relate to customer subscriptions, we may file your comments to improve the site or review and discard the information.
NEWSLETTER - Our newsletter is double opt-in. If you do not wish to have our newsletter, simply ignore the confirmation email.
SECURITY - Gravity Groove takes every precaution to protect your information. When users submit sensitive information through the website, their information is protected both online and offline. Information is encrypted and protected with the best encryption software in the industry -- SSL. All of our employees are kept up-to-date on our security and privacy practices. Every quarter, Gravity Groove conducts in-house trainings on our customer care policies so that our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment. If you have any questions about the security at our website, you can contact us via our web form.
SITE & SERVICE UPDATES - We also send you site and service announcement updates which contain important information about the service.